7 Keys to Understanding Business Processes

Watch The Process Puzzle. See how Graham Process Maps differ from other flowcharts, and understand why they are better.

10 minute video:
The Process Puzzle

Graham Process Mapping Software 7.0
for Windows XP and Vista

7 Keys to Understanding Business Processes

For development, improvement, training or understanding, here is a list of seven basic questions that your process maps should answer.

Do your process maps answer these seven fundamental questions?
Graham Process Maps do! Follow the links to see how.

1.	WHAT documents, forms, email, reports, databases... are involved in the process?
2. WHERE is the work being done?
3. WHO is doing the work?
4. WHEN and where does most of the PROCESS TIME occur?
5. Where are DECISIONS made?
6. Where are the CONTROLS?
7. Where are the "VALUE-ADDED" steps?

10 Keys to Better Process Mapping...

A Graham Process Map is key to understanding business processes.

"I have had the pleasure of association with the Ben Graham Corporation for over 25 years. Even with continual advances in technology, I find there is no better way to document, manage, and improve processes than with the Graham Process Mapping tool. It helps my project teams understand parallel processes and interdependencies that can't be as easily conveyed through any other means that I'm aware of. It guides and validates process improvement efforts, and has made my job as a Program/Project Manager much easier."
Kevin Cartwright, Program Manager
Innova Systems International, LLC

Questions or Comments - Call 800-628-9558 or send us a note

Easier Flowcharting, Better Flowcharts with Graham Process Mapping

Graham Process Mapping Software 7.0 for Windows XP and Vista

7 Keys to Understanding Business Processes

For development, improvement, training or understanding, here is a list of seven basic questions that your process maps should answer.

Graham Process Mapping Software 7.0
for Windows XP and Vista