Getting Started: A Self-Guided Tour
This booklet walks you through the software interface and its basic
operations. It is available as a PDF and is installed with the
software (including the Evaluation software). It can also be
downloaded here.
Demonstration Videos Seven videos demonstrate how to perform several of the basic
operations used to prepare process maps with the Graham Process
Mapping Software.
The demonstration videos
can be viewed online and
may be downloaded to your PC. The demonstration videos can be accessed from the Help file
Contents page and the Help file Topic related to the video.
Educational Video
This video compares Graham Process Mapping with a simple box and arrow
flowchart and describes the elements of a Graham Process Map that are
essential for understanding business processes.
Sample Charts Nineteen sample charts are included with the software. The
charts demonstrate how to use all the symbols and conventions.
They include electronic and manual processes, and examples of the
playscript, processing times and hyperlink features.
Selected Articles Several articles are available that deal with the charting method
in general. Others deal with understanding how to read the
charts and how to handle specific situations.
FAQs, Helpful Hints & Shortcuts FAQs and helpful hints are available on our website. A page
of keyboard shortcuts and a 2-page overview of software basics are
included with the software.
Extensive Help File Include hundreds of topics. Easily navigated with links from
every window in the software and context-sensitive links (if you are
in the process of placing an effect and hit the F1 key, you'll launch
the help Topic page for Effects.
Chart Integrity Analysis Chart Integrity Analysis is a feature of Graham Process Mapping
Software that analyzes the map for possible mapping-related problems.
At the start of each message, the grid location of the object involved
is shown (e.g. "M17 Missing Line" indicates that a line is missing at
grid M17). Highlight the message line and click a button to go
to that problem on the chart.
Real Email Support Email a chart to us with questions and we will review it for you.
Classroom Training We offer several public classes every year that teach Process
Improvement facilitation and working with Graham Process Maps.
In our US workshops, day 3 is devoted to working with the software.
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