| The chart above took less than a day to
prepare. Obviously, the image is too small to read, but if you
look at the pdf view (the link above the chart), you will see that it clearly shows all the people involved in the
process (look for blue text on some of the symbols - if a system or
program performs a step, that's displayed as well). It shows where the work
takes place (look for the red text on beginning symbols and arrows).
It shows all the items (documents, forms, databases, screens,
email...) that are being worked on (they are identified in the
rectangle boxes at the left end of every line). It includes
151 steps and 39 different items. Graham Process Maps provide real
transparency.
If you need to understand the
process, which would you choose? |
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