Understand the facts...
Graham Process Maps tell a story...  Graham Process Mapping Software IS THE ONLY mapping tool designed to follow the flow of all process items (forms, emails, reports, systems...) AND show how they relate to each other.  No other methodology attempts to show these items.  Graham Process Maps aren't conceptual maps -- they are reality maps.

No other mapping technique provides the level of transparency that is provided by a Graham Process Map. No other mapping technique provides the level of decision-making support that is provided by a Graham Process Map. No other mapping technique provides the level of support for analysis that is provided by a Graham Process Map. 
 

They tell the reader WHAT is going on; what items (forms, documents, databases, etc) are used and WHAT happens to every copy of each item.

For each item, they identify WHO is doing the work and WHERE the work is being done.

The work is laid out in sequence to show WHEN any particular task occurs relative to others.

The symbols call attention to value-added work & non-value-added work

The symbols call attention to work inspections (controls)

The symbols identify movement of work from one location to another, and

The symbols show Delays (when nothing is happening).